Pinnacle Pharma FZCO

OUR QUALITY

Appropriate quality assurance is important in the pharmaceutical industry. Without it, companies cannot guarantee that their products conform to the appropriate standards for quality and safety.

Although everyone in a company is ultimately responsible for quality, executives and other members of top management have an important responsibility to provide training and foster an environment that promotes teamwork and emphasizes quality.

Although pharmaceutical companies may delegate responsibilities to other entities, such as contract research organizations, the responsibility for quality assurance ultimately rests on them. As such, it is important for pharmaceutical executives to understand the importance of maintaining quality assurance systems and the most effective path to managing.

At Pinnacle Pharma we have some clear values which have been developed by us all as a team. Each one of these values has a smaller team dedicated to it. This is to ensure that we, as a company, continually innovate and create new ideas around each value, ultimately helping us to ensure that we are genuinely working to our core values both internally and externally.

Commitment to Integrity

In a global environment characterized by turmoil and the need for organizations to continuously reinvent themselves to remain relevant, the need for engaging stakeholders with integrity remains a constant for any business hoping to be sustainable into the future. It is then no surprise that Pinnacle Pharma’s value of Integrity, and how it is sincerely lived out in every aspect of our business, is of the utmost importance. Our unflinching commitment to this value ensures that our stakeholders maintain their trust in Pinnacle Pharma as a provider of high quality, affordable products to Dealers.

Quality Advocates

• Fully committed to excellence in all aspects of our business. Working smartly without the pressure of irrelevant KPIs.

• Through strong processes, continual self-improvement, attention to detail and a desire to deliver properly.

• Means an efficient and targeted service for our clients and candidates with better results.

Relationship Builders

• Our consistent success since has been built on partnerships and lasting relationships.

• Through good old fashioned customer service values.

• Leads to open communication, better knowledge and trust, helping us to provide the right outcomes consistently.

• Our Net Promoter Score for customer satisfaction has consistently scored us as 'World Class'.

Proactive Thinkers

• Positivity, good energy, a supportive environment and enjoyment in our roles are pivotal to our success.

• Maintained by a team of like-minded people, bought into a strong cultural ethos which is central in all we do.

• Our attitude to positivity ensures that we fully understand and fulfil the needs of our clients and candidates.

Happiness-Centric

• Always having a smile on our face as we work transpires into positive and upbeat conversations - leading to positive actions.

• Maintained through teamwork, support and friendliness. If we enjoy what we do, we’ll do it well.

• This results in a happy team who are driven to make a difference for their candidates and their clients.

Innovation Enthusiasts

• Constantly evolving techniques and technologies to stay at the forefront of recruitment innovation.

• Ensured through innate curiosity regarding efficiencies and differentiators.

• Means we stay a step ahead, offering a distinctly different approach while finding unique candidates for even the most challenging remits.

Believers in the Power of Knowledge

• Genuine specialists, each with a focus on one niche skills function, supported by in-house, first-hand industry knowledge.

• Enhanced by ongoing learning and development initiatives tailored to individuals, teams and the wider company.

• Allows us to offer insightful, meaningful consultancy that makes a real difference.

Sales

The ever changing dynamics of pharmaceutical market in the region is demanding a sales force that are professionally qualified, knowledgeable and having excellent relationship with doctors, pharmacist and all other stake holders in the industry. We have a team of dedicated pharma professionals with regional experience and expertise to deliver the commercial result for our partner brands and company in the region.

Distribution

The smaller and faster supply demand of the partners always poses great challenge for any organization to have a foot hold in the region in a cost-effective way. Pinnacle Pharma provides it partners the complete logistics and distributions solution in a faster and cost-effective way.

Scroll

×